Data Deletion Instructions

Disconnect a social account

• Sign in to Amplispect and open Account Settings.
• Find the connected TikTok, Instagram, Facebook, YouTube, Threads, X, or other account.
• Choose Disconnect and confirm. You can also revoke Amplispect from the connected platform’s own app or security settings.
• Disconnecting stops future API access for that connection where supported. It does not automatically remove content already published to the platform.

Request deletion from Amplispect

• Email [email protected] from the email address associated with your Amplispect account.
• Use the subject “Data deletion request”.
• Identify the Amplispect account and the connected providers or workspaces the request covers.
• State whether you want connected-platform data removed or the full Amplispect account deleted.
• Do not send passwords, API secrets, access tokens, or copies of identity documents unless we specifically request a secure verification method.

Verification and completion

We may ask you to verify control of the Amplispect account or connected social account before acting. Once verified, we will process the request within the period required by applicable law and normally within 30 days. We will confirm completion or explain any lawful reason for delay or limited retention.

Data covered by deletion

• Stored access and refresh tokens and the related OAuth connection records.
• Connected account identifiers, names, profile images, page or channel metadata, and granted permission records.
• Imported metrics, publish status, comments, and engagement data associated with the requested connection.
• Unpublished drafts, uploaded media, generated creative, schedules, and internal records associated with the requested account, subject to the scope you request.
• Amplispect account and workspace data when you request full account deletion.

What deletion does not remove

• Posts, videos, images, comments, replies, or ads already published to a third-party platform. Delete those through the destination platform where necessary.
• Data controlled independently by TikTok, Meta, Facebook, Instagram, Google, YouTube, Threads, X, or another third party.
• Limited billing, fraud-prevention, security, legal, or audit records that we must retain. These records remain restricted and are removed when the retention need ends.
• Temporary backup copies until they age out through normal backup rotation.

Requests initiated by a platform

If a connected platform sends Amplispect a valid deauthorization or user-data deletion request, we will verify the request and delete or de-identify the corresponding data in line with this page, the Privacy Policy, applicable law, and the platform’s requirements.