Support

Contact support

Email [email protected] for product support, account access, billing questions, security reports, privacy requests, or help with a connected social platform.

What to include

• The email address associated with your Amplispect account.
• The affected platform, page, channel, or account name without including passwords or tokens.
• What you expected to happen and what happened instead.
• The approximate time of the issue and any safe-to-share error message.
• Whether the issue affects publishing, scheduling, comments, metrics, billing, privacy, or account access.

Connected-platform issues

Some errors originate from platform permissions, account type, media rules, API availability, or platform review status. Amplispect can help identify the cause, but only the platform can restore a suspended account, reverse its moderation decision, or change its API policy.

Security reports

If you believe an Amplispect account or integration has been compromised, disconnect the affected platform where possible and contact support immediately. Include a safe description of the issue, but never send credentials or live access tokens by email.

Privacy and deletion

For access, correction, export, or privacy questions, email support with the subject “Privacy request”. For deletion, follow the public Data Deletion Instructions linked in the site footer.